Our team of professionals in the fields of Sales, Customer Service Excellence, Human Resources, Organizational Development, Strategic Planning and Financial Management will help you expand and make a big difference in your business. We help you to expand, “outside the box.”

Some of our popular courses are listed below, we can also create bespoke courses to suit your corporate training needs.

Our brand of training will provide a unique approach to sales that maximizes relationship building, cross and upselling. Our team is highly resourceful and skilled in working with people to get the very best results.

Our customer experience training is targeted at increasing the depth of the customer experience with your brand. Our approach will be to help your staff to become more customer centric; thereby transforming and increasing their experience so that they become multiple repeat customers and evangelist for your brand. We work intentionally with your employees to inculcate a culture creating that “WOW” experience for your customers.

 

 

Effective financial management is just as relevant for the small business owner as it is for the large and medium size businesses. The financial management training at Go Blue Inc will help you navigate the numerous financial challenges in business with superior results. We take you through the paces with:

  • Basic Book-keeping
  • Cost-Analysis
  • Taxation
  • VAT returns
  • Cash flow forecast

Sources of funding

This training is specifically developed to help employers help their employees, but it is valuable to everyone. Personal financial issues are a major worry in the work place. When employees are stressed their health, work performance and productivity suffers; and work place ethics can become eroded. Employees are hard pressed to remain committed and engaged if they are constantly worried about stretching their dollar and paying their bills.

At Go Blue Inc., we care about your business, your employees and their productivity levels; this course is designed to give them the tools, resources and skills necessary to effectively manage their finances. This way, your bottom line is not negatively impacted. Let us help you improve your productivity today; financial literate employees make better decisions!

Why does one organization get a reputation as a great place to work while another struggle to retain its employees? It’s never a simple matter of one company paying more than the other. Financial incentives may attract more applicants, but they don’t connect an individual personally to an organization. The level of commitment, the willingness of an employee to recommend his or her company as a great place to work and to do business — engagement — can make or break an organization. It is said that employees don’t leave companies; they leave people.

What managers do, how they behave, what they say and importantly how they say it affects employees’ attitudes about their jobs and the organization as a whole. At Go Blue Inc, we want to help you bridge that gap and assist in positively affecting your bottom line. Employees who are engaged take pride in their work, support organizational goals and are less willing to change jobs for a minor increase in salary.

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together?

Participants will learn:

  • The value of working as a team
  • How to develop team norms, ground rules, and team contracts
  • Their team player style and how it can be used effectively
  • Ways to build team trust
  • The stages of team development and how to help a team move through them
  • The critical role communication skills play in building and maintaining a team atmosphere
  • Ways that team members can be involved and grow in a team setting

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to disengaged team members. This workshop is designed help you overcome many of the challenges a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

Participants will learn how to:

  • Clarify the scope and nature of your new role.
  • Learn ways to effectively deal with the challenges of the role.
  • Critically examine the responsibilities you have as a manager, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a very good understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for engaging your team, giving feedback, and resolving conflict

 

There’s always more than meets the eyes when it comes to numbers. In Finance for Non-Finance Managers workshop, you will learn the “story” behind the numbers – you will learn what the income statement and balance sheet says about the company’s operations. The insights gained from this workshop will become a tool for short-term decision making relating to current assets and current liabilities and the management of working capital. You will also get an understanding of the financial consequences of managerial decision making on areas such as operations, marketing and sales.

Participants will gain first-rate taught and practical experiences from industry leading trainers through lectures, workshops, DIY sessions & use of real-time case studies. Specifically, individuals will learn to:

 

  • Create digital strategies with high ROI that are closely aligned to the core business objectives.
  • Increase online visibility and bottom-lne profitability through search engine optimisation.
  • Design and implement targeted marketing and content delivery with real-time results
  • Acquire, retain and extend customers through digital avenues
  • Generate higher converting leads via social media & new media platforms
  • Provide rich customer experiences through creation of engaging content
  • Increase website traffic and search ranking through practical, industry-standard search engine optimisation techniques.
  • Acquire new skills for entry into a new industry as a Digital Marketer/SEO Consultant.
  • Stay up to date with the latest trends in the digital, social & mobile marketing industry