Improving Customer Service Excellence

Research shows that if we receive good customer service we will tell two people, but if we receive poor customer service we will tell ten people. Getting your staff involved in the development and delivery of customer service excellence is crucial, to ensuring customer loyalty. Investing in ways that can connect your business to your…

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Financial Sense…The Grass Isn’t Always Greener!!

  I’m sure you’ve heard the old cliché “The grass is always greener on the other side,” but is it really greener?  You can rest assured that if the grass on the other side is greener, their water bill is also much higher, it’s just a matter of perspective. We look at other people’s lives…

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Financial Sense…Stepping Away Gracefully!!

Every week I learn something new.  As I was preparing to write this article on retirement and what it means for the divorced older woman, I came across something called the “Grey Divorce Revolution”. This had me thinking about marriages and their relevance. A recent study shows that the rate of couples divorcing in their…

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Financial Sense…..Last Woman Standing!!!

By Judy M. McCutcheon MBA I have the most interesting and intriguing friends. I visited a friend some weeks ago, he’s good for my health because he feeds my food fetish with good solid healthy food, but he also helps to stimulate my thought process quite a bit. On this visit, his question to me…

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Loving All of You!!

By Judy M. McCutcheon As a kid I was always skinny, I remember being 23 and still weighing 90 lbs with clothes on. I never had pimples as most teenagers do and my skin was always clear and blemish free. To say I was smoking hot is an understatement. I looked great and I felt…

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Female Entrepreneurs – You Can Do It!!

By Judy M. McCutcheon. I read an article by a divorced woman giving marriage advice, and while nothing is wrong with that, what piqued me is one of the points she listed for keeping your man “you must look pretty at all times.” What are we, Barbie dolls? Ladies, it’s about time we stop smiling…

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Show Me Yours First

By Judy M. McCutcheon.  I’ve never liked games, maybe if I did, I would be more active and my waistline a little less expanded; but it just seems that relationships these days are more complicated than ever. There appears to be all this game playing to get each other’s attention. While I think the mystery…

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When Things Fall Apart

By Judy M. McCutcheon  History is littered with tales of adulterous relationships, some have stood the test of time, while others have ended disastrously. The point is, infidelity and affairs are not new and have been going on since the beginning of time; some of these legendary affairs have even helped to shape history. A…

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Stratospheric Success!

By Judy M. McCutcheon MBA.  I recently read about the 5 laws of stratospheric success and wanted to share them with you, to help create value in every area of your life. These laws are applicable to your business, in your job, in your marriage, with your children and with your relationships. You see, we…

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I quit – Take this Job and Shove It!

By Judy M. McCutcheon MBA.  Really, that’s how you want it to end? This article is a little bit different from my other articles, but I am writing it based on a repeated request from a friend that’s very near and dear to my heart. He has expressed to me on many occasions, that he…

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