Performance management is the foundation of performance excellence which is a desired goal of all organizations. Organizations depend on their human resources to build and add value. Managing employee performance involves an organization’s policies, strategies and practices as it relates to the performance expectations of employees, and the monitoring and measuring of results. This workshop is designed to convey the importance, benefits and impact of performance management, the role of effective goal setting in performance management, the performance review process, the tools to make it work and the development of a performance system and improvement plan.
Participants will explore what is performance management, its importance and role in support of organization excellences.
Specifically, they will be able to:
- Understand the importance and benefits of performance management
- Understand the role of effective goal setting in performance management.
- Understand the performance review process and tools used to make it work
- Gain an appreciation of potential challenges and errors
- Gain insights into the impact of effective motivation in the workplace
- Develop a performance management plan
I have worked with Judy & Go Blue for the last two years on a number of initiatives; from training to marketing, sales amongst many others. I must say, they really know their stuff, Judy is very knowledgeable on all things customer services and corporate strategy. I cannot recommend Go Blue enough, I have gladly referred them repeatedly to my business partners, friends and family.
” We recently engaged GOBLUE to provide training to approximately one hundred members of staff across the region. From the inception of the project, we welcomed the fact that they solicited a meeting with the leadership team to get an appreciation of the strategic direction of the Campus and the change we wanted to see in the way we engage our customers. In addition, GOBLUE took the time to understand our people and their challenges, by conducting a thorough needs assessment via questionnaires and interviews to assist with the design of the training programme. Based on feedback received, there was the general feeling among participants that the training was impactful and delivered to the highest standards. Finally, GOBLUE provided us with a list of post-training activities/interventions to reinforce the training. We were quite satisfied with the work done by GOBLUE”
GO BLUE INC. delivered training in Personal Financial Management for the entire staff of GCBL over a 10 week period. Feedback from participants spoke to the need to make that training a staple on the training menu for all new recruits. Training was informative, relevant and a definite eye-opener. Facilitators were knowledgeable, credible, professional and accessible to those requesting additional advice and counsel on money management. I would readily recommend GoBlue Inc.